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Frequently Asked Questions
What time is check-in and check-out ?
Check-in: Begins at 4:00pm on your check-in date. Check-out: By 11:00am on your check-out date.
Where is the hotel located?
We are located at: 3821 E Hwy 160, Pagosa Springs, CO 81147.
What is the hotel's pet policy?
Unfortunately, we do not allow pets. Violating this policy will incur a $250 charge.
Is the hotel wheelchair accessible?
We have 3 accessible rooms, the Lodge Single Queen ADA, the Standard Queen ADA, and the Queen Suite ADA.
Is Wi-Fi available?
Although there is free Wi-Fi available, please be patient and remember we in a small mountain
town that the signal can be affected by any number of things.
Is parking available onsite?
Each room has one dedicated spot. If you are coming with more than one car, please reach out to us
in advance to make sure that we can accommodate it.
Can I cook in the rooms?
Yes! Many of our rooms and cabins come equipped with a kitchenette or kitchen, which includes stove top, pots, pans, dishes, and every kitchen utensil you could need for cooking. Please refer to their descriptions to see which ones have kitchens.
What transportation or taxi services are available in the area?
There is limited public transportation in the area. We recommend coming via car.
Where is the closest grocery store?
High Creek Lodge & Cabins is located three miles outside of town, and the closest grocery store is
Natural Grocers at 755 San Juan St, Pagosa Springs, CO 81147.
How far is the hotel from Wolf Creek Ski Area?
Wolf Creek Ski Area is around 25 minutes and just under 21 miles away from High Creek Lodge &
Cabins.
How do I make a reservation?
To make a reservation, please visit our website at www.highcreeklodge.com, search for available
rooms by entering your Arrival and Departure dates, and by clicking "Book a Room”.
Is smoking allowed in the rooms, or on the hotel premises?
We are a smoke free property, and do not allow smoking in the rooms as well on the premises.
Violating this policy will incur a $250 charge.
